Policy Development & Training

The backbone of a compliance program is a clear policy development process and effective training programs. Enlist the support of a broad team experienced in all aspects of policy development and training, especially in high-risk compliance areas.

POLICY DEVELOPMENT

We help clients establish a process for policy development that includes appropriate levels of stakeholder involvement and efficiency and design comprehensive training programs to ensure that policies will be implemented. We also assist in developing policy in particular areas, independently or as part of our comprehensive compliance program audits.

TRAINING

We offer a full suite of training services, including in high-profile areas, such as non-discrimination and Title IX, employment practices and disability laws, as well as in critical but often overlooked areas such as emotional support animals, crisis management and student conduct hearing procedures.

We have particular experience in training for Title IX and civil rights issues. Title IX and civil rights investigators and adjudicators should undergo training on an annual basis. INCompliance provides highly interactive training on how to conduct trauma-informed investigations, how to conduct interviews to obtain the evidence necessary for evaluating policy violations and credibility, and how to consider questions regarding consent and incapacitation, and we allow your team to participate in experiential exercises to help put theory into practice.

Our most popular two-day training program includes hands-on exercises with plenty of time and space for debate among participants. However, all of our training programs can be extensively customized to include timely topics, such as:

  • Key laws, regulations, and guidance
  • Recent case law
  • Overview of the investigative process
  • Prohibited conduct
  • Harassment and discrimination in the employment setting
  • Confidentiality and privacy requirements
  • Reporting obligations
  • Myths and realities of sexual violence and intimate partner violence
  • The impact of trauma, including neurobiological changes
  • Trauma-informed investigative practices
  • The role of culture in investigations
  • Keeping parties safe during an investigation – interim measures of protection
  • Group-based misconduct, such as hazing
  • Consent
  • Incapacitation
  • Resolving credibility disputes and weighing evidence
  • Making responsibility determinations
  • Writing clear and thorough reports
  • Sanctioning
  • Student conduct investigator and hearing panel training
  • Minors on campus
  • Student handbook bootcamp
  • Crisis management
  • Emotional support animals
  • Sending Students Home: Interim Suspensions and Safety Concerns
  • Clery Act reporting

Our team of experienced student conduct investigators is also available for full-day and half-day Student Conduct Hearing Panel training, which is appropriate for all individuals involved in the student conduct process. We can custom-design training to a particular policy, or provide general training suitable for attendance by several institutions at the same time to help reduce costs. Topics include asking good questions, evaluating credibility, determining relevance, and making decisions based on the evidence. We also offer advanced investigator training for those institutions whose investigators are ready to dig into tricky topics on a deeper level, such as questioning a hostile witness, offering a supportive process, ways to increase transparency, and organizational misconduct.

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